Service Support

Contact Us

Shenzhen ARISE Optoelectronics Co., Ltd

Contact person: Mr. Xia

Tel:15986732798

Address: 2nd Floor, Building C, No. 1 Tianliao Tiankuo Road, Yutang Street, Guangming District, Shenzhen

Value-added services


Customized Value-Added Services to Boost Efficient Operation of Livestock Farming

1. Exclusive Project Services

  • Customized Lighting Solution DesignAccording to pig farm scale and breeding stages (piglets, finishing pigs, replacement gilts, etc.), we provide customized solutions for lighting duration, color temperature and brightness.

  • On-site Services for Bulk ProjectsFor large breeding group clients, we offer on-site survey, installation guidance and on-site commissioning services.

  • Equipment Inspection & MaintenanceWe provide regular door-to-door services for cooperative clients, including product operation status inspection, circuit troubleshooting and maintenance.

2. Product Upgrade & Extended Warranty Services

  • Extended Warranty PackageOptional extended warranty service is available to prolong the product warranty period (1–2 years optional).

  • Product Upgrade ServiceFor early product models, we provide accessory replacement and performance optimization to adapt to updated farming requirements.

3. Supply Chain & Supporting Services

  • Inventory Guarantee ServiceFor long-term cooperative customers, reserved safety stock is provided to ensure timely order delivery.

  • Supply of Supporting Installation AccessoriesWe supply matching accessories such as waterproof connectors, fixing buckles and special wires, enabling one-stop procurement.

  • Compliance Test Report SupportROHS, IP protection level and other test reports are available to meet customers’ project compliance requirements.

4. Value-Added Training Services

  • Free training on product installation, daily maintenance and troubleshooting is provided via online live streaming or offline on-site teaching.
  • Professional knowledge of livestock light management is shared to help customers optimize the breeding environment and improve overall breeding benefits.